Shipping policy

Shipping Policy

Thank you for shopping with Pawivo Store.

Order Processing

Orders are processed after payment has been successfully confirmed. Processing and delivery times may vary depending on the product, destination, supplier, carrier, and other circumstances outside our control.

Shipping

We work with different fulfillment partners and suppliers. Products in the same order may therefore be shipped separately and may arrive in different packages.

Shipping costs, when applicable, will be displayed at checkout before you complete your purchase.

Delivery Times

Estimated delivery times may vary depending on the destination and the product ordered. Any delivery estimate provided is an estimate only and is not guaranteed. Delays may occur due to carriers, customs, weather, high-volume periods, or other circumstances outside our control.

International Orders

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

Order Tracking

When tracking information is available, it will be provided after the order has been shipped.

Incorrect Address

Customers are responsible for providing accurate shipping information. If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Questions

For questions about your order or shipping, please contact us using the email address listed on our store.